The Productivity Pro Weekly Newsletter - September 26, 2012

Published: Wed, 09/26/12

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"No matter how far life pushes you down, no matter how much you hurt, you can always bounce back. " -- Sheryl Swoopes, American professional basketball player. 
Five Ways to Bounce Back When You Drop the Ball! 

You've never made a single mistake in your entire career---right?

As much as we hate to admit it, we're only human, and perfection lies only in the realm of the Divine. We are high-performing individuals, certainly, but still just flesh and bone, and occasionally we drop the ball. This shouldn't come as a huge surprise to anyone, since we often juggle five or ten of them at once. 

Fortunately, balls tend to bounce; so when you drop a ball and it bounces back at you, grab it up and rebound yourself. Use these five tips to help you get everything back in play.

 With Us or Against Us?
 
Stop and Think

Stop and Think. When you realize you've made a mistake, don't freak out. Step away for a while to ponder the situation and decide what to do about it. Take a deep breath and calm yourself. Don't let emotion overwhelm you or rule your actions, or you might follow up your first mistake with another, possibly worse one.
 
Face the Music
Face the Music. Don't try to make excuses or otherwise duck responsibility for your blunder, even if owning up threatens your job. If you were indeed at fault, apologize to all those affected by your mistake, whatever your level of error---whether you just forgot about a meeting or accidentally sank an important account. Do so sincerely, because copping an attitude or feigning regret just generates more ill will. On the other hand, don't over-apologize and act weak. It helps no one and irritates most people.
 
Try to Compensate
Try to Compensate. If your slip-up was especially severe, sit down and brainstorm some ideas that might help you correct or offset the error. Then present them to your supervisor in a personal meeting. Even if nothing proves practical or acceptable, at least others will understand you regret your mistake and genuinely want to make amends. Be willing to accept reasonable disciplinary action as well. All this just might save your job, especially if you otherwise have an exemplary record.

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