Shape the Culture by Laura Stack

Published: Thu, 01/02/14

Laura Stack, The Productivity Pro

"It's about getting the best people, retaining them, nurturing a creative environment & helping to find a way to innovate" -- Marissa Mayer

Shape the Culture

Employees make hundreds of independent decisions every week without consulting their superiors. What guides them? Organizational culture. It tells them how to respond to workplace situations, from handling unprecedented service requests to whether or not to risk telling the boss a new idea. 

Many senior managers struggle with this concept, because they find it difficult to define. Culture is like a cloud: You know it's there, but it's nearly impossible to grasp. How do you come to a consensus on culture, and then get dozens, hundreds, or even thousands of people to think and act the way you've agreed on? You don't, really: culture evolves over time. But you can direct its evolution. Keep these things in mind while doing so:
 
1. Develop an attitude of excellence for your team to follow. Refuse to accept good enough as good enough. Make personal integrity your touchstone. Walk the talk and show them how it's done.
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(C) 2013 Laura Stack. Laura Stack is America's premier expert in personal productivity. For over 20 years, her speeches and seminars have helped professionals, leaders, teams, and organizations improve output, execute efficiently, and save time at work. She's the author or coauthor of 10 books, most recently, What to Do When There's Too Much to Do. To invite Laura to speak at your next meet or register for her free monthly newsletter, visit www.TheProductivityPro.com.