This fast-moving interactive course for better business writing on the job targets leaders and executives who oversee outgoing correspondence, professional documentation, and email throughout the business day. 

CUSTOMIZATION: All examples and exercises are based on actual participant correspondence and documents. This is not a cookie-cutter generic business writing class. You will learn—and even practice:

• The top seven credibility-robbing mistakes in business emails and how to avoid them
• The importance of a complete email subject line—and how to write one consistently every time
• FAVORITE TOPIC: The new guidelines for using bulleted lists in reports, proposals, emails, and updates
• Where to cut the clutter: the wasted words and pretentious phrases that can cause confusion
• Current approaches to gain better receptivity with guidelines for non-inflammatory language, gender-neutral references, and attention to tone
• How to use mapping to organize your thoughts and save time drafting your message
• How to make sure documents bearing your organization’s name and insignia are absolutely error free with no embarrassing mistakes or typos
• BONUS: A crash course in commonly confused and misused words at work

Objectives:

At the end of this workshop, participants will be able to:

• Achieve clarity by discovering how to describe a complicated subject in clear and concise terms
• Save literal hours writing each week by mapping your message during the prewriting phase
• Experience a quicker response time with better readability and results when you incorporate the BLUF (Bottom Line Up Front) technique in every single document and email
• Strengthen your confidence as a writer by trusting the prewriting, writing, and rewriting phases of your project