Five Ways to Discover What's Not in The Handbook: Unearthing Your Company's Unwritten Rules
Published: Tue, 11/08/16
Five Ways to Discover What's Not in The Handbook: Unearthing Your Company's Unwritten Rules
If you’ve “been around the block” for a while, you may have had to take Total Quality Management (TQM) courses. One of TQM's tenets is that you should always feel free to make suggestions you think will profit the company. A colleague told me a story about raising his hand in a meeting and making a suggestion his previous company had profited from—and was soundly ignored. As it turned out, the department VP considered TQM a
total waste of time. When he was ridiculed for making a suggestion to one of the department's managers, it became clear those in power didn't appreciate employee suggestions, no matter how logical. He stopped bothering. Here are Five Ways to Discover What's Not in The Handbook.
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