by Laura Stack, MBA, CSP, CPAE

Few things have changed the modern workplace more than the COVID-19 pandemic. Large-scale remote work, which many corporations tried and discarded as unmanageable not so long ago, suddenly became required in most businesses. Nascent and underutilized technologies experienced rapid development and widespread implementation. While the pandemic paralyzed some industries for a while, the white-collar world not only adapted quickly, but it also thrived. According to most studies, individual productivity increased slightly after employees went home to work. Familiar surroundings, flexible schedules, and a lack of commutes led to happier, more engaged, and less-stressed workers… to the point where most of the rank and file simply didn't and still don't want return to the office.

Employers, conversely, want their workers back. They have properties and mortgages to pay, and they need people filling those seats to get a return on their investment. They also claim greater value for face-to-face meetings than remote ones, an increased sense of camaraderie in the office, and easier communication of ideas between employees. Some analysts suggest they also want to regain more direct control over their employees.